These Terms and Conditions, together with our Privacy Policy and any other information provided prior to booking, govern your contract with Bella Vista Surf Camp S.A.R.L, located at HAY BINA, Tamraght, Aourir, Agadir, Morocco (ICE: 00366102500078, Commercial Register: 63117, Professional Tax ID: 29365506).
Please read carefully as these define your and our rights and responsibilities.
By confirming a booking, the lead guest (the person making the reservation) agrees on behalf of all guests listed to these conditions and confirms they have authority to do so.
Your booking contract is with Bella Vista Surf Camp S.A.R.L.
For group bookings, the lead guest is responsible for ensuring all group members understand and accept these terms and for payment of the entire booking, including any additional charges. No contract exists until we receive your completed booking form and the required deposit. We reserve the right to decline bookings at our discretion without explanation. Please verify booking details carefully and notify us immediately if you find any errors.
All prices are quoted in Euros (€), per person per week (7 nights) unless otherwise specified. Bed & Breakfast pricing is per night. Prices may vary due to changes in service fees, exchange rates, or insurance/security costs. Once booked, prices are fixed unless exceptional circumstances apply.
A non-refundable deposit of 15% of the total booking cost is required within 14 days of reservation to confirm your booking. Failure to pay on time may result in cancellation. The remaining balance must be paid upon check-in, either in cash (Euros or Moroccan Dirhams) or by card. For bookings made less than 4 weeks before arrival, full payment is due immediately.
All cancellations must be sent by email to [email address] immediately. Refunds depend on timing as follows:
Cancellation Notice Period & Refund Amount:
We reserve the right to cancel your booking, but except in cases of force majeure (e.g., natural disasters, political unrest, strikes), we will not cancel less than 8 weeks before arrival. In the event of cancellation by us, you will receive a full refund or an offer of an alternative holiday of similar standard.
Airport transfers may be shared with other guests arriving or departing on different flights, possibly involving waiting times up to 60 minutes. Departure transfers require guests to leave the accommodation at least 3 hours before their scheduled flight. Transfers for stays of 6 nights or more are complimentary; shorter stays may incur additional charges. Transfers not arranged by Bella Vista Surf Camp are the responsibility of the guest and outside our liability.
Surf lessons are provided by certified instructors to accompany you to local surf spots and provide professional instruction tailored to your skill level. All surf equipment is included with lessons. Alternative activities may be available during poor surf conditions but are subject to additional fees and availability.
Full travel insurance, including medical, accident, and personal belongings coverage, is mandatory for all guests. Bella Vista Surf Camp accepts no liability for injury, loss, theft, or damage to persons or property during your stay. Guests must ensure they have adequate fitness and swimming ability to participate safely in surf-related activities. Medical expenses incurred are the responsibility of the guest.
Guests are liable for any damage or loss of equipment provided by Bella Vista Surf Camp. Optional equipment insurance is available for €40 per week, covering boards, wetsuits, fins, and leashes.
Surf equipment insurance can be purchased for €40 per week (€6 per day). Without insurance, guests are responsible for repair costs or up to 50% of replacement value in case of damage or loss (typically between €100–€500).
Guests must have a valid passport (minimum 6 months validity beyond departure date) and any required visas for Morocco. It is your responsibility to seek medical advice before traveling and to ensure you are fit to participate in surf and retreat activities. Bella Vista Surf Camp may request medical certificates in special cases.
Guests must behave responsibly and respectfully toward other guests, staff, and property. We reserve the right to terminate your stay without refund if your behavior threatens safety, damages property, or disrupts others. You will be responsible for any damage costs.
Excursions are optional and priced separately. Refunds for excursions apply only if the excursion is cancelled by us due to unforeseen circumstances or insufficient participants. Bella Vista Surf Camp is not responsible for activities or incidents outside the property or organized by third parties.
Bringing street animals or animal food into Bella Vista Surf Camp is strictly prohibited. Violation may result in immediate eviction without refund and liability for damages.
These Terms and Conditions are governed by Moroccan law. Any disputes shall be subject to the jurisdiction of Moroccan courts.
Any issues during your stay must be reported immediately to Bella Vista Surf Camp staff to allow prompt resolution. Complaints not resolved locally should be submitted in writing within 28 days of departure. Claims made after this period may not be accepted
Last updated: [September, 2025]
At Bella Vista Surf Camp, we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights regarding your data.
1. Data We Collect: We may collect the following information:
2. Use of Data Your data is used to:
3. Data Sharing: We only share data with trusted third parties:
4. Data Retention We keep your data only for as long as necessary to:
5. Your Rights Under applicable laws in Morocco, you have the right to:
Contact us with any questions at: bellavistasurfhouse@outlook.com
Last updated: [September, 2025]
Our website utilizes cookies to enhance your browsing experience and ensure optimal functionality.
1. What Are Cookies?
Cookies are small data files placed on your device when you visit our website. They enable us to remember your preferences and provide a smoother navigation experience.
2. Categories of Cookies We Use
Necessary cookies: Essential for website functionality and our booking platform to operate correctly.
Performance cookies (Google Analytics): Allow us to analyze visitor behavior and enhance our website services.
Payment and booking cookies (PayPal, Bookinglayer): Guarantee secure payment processing and reservation handling.
3. Cookie Management
Upon your initial visit, a notification banner will inform you about our cookie usage. You may accept, decline, or customize your cookie settings anytime through your browser preferences or our cookie management tool.
4. Contact Information
For inquiries regarding our cookie policy, please reach out to us at: bellavistasurfhouse@outlook.com
